Help & Contact – BERGMENSCH®

Help & Contact

To help us process your request as quickly as possible, we have created short forms for you to fill out. Simply click on the relevant field and complete the form. This way, you don't have to formulate an email, and we can resolve your request faster.

We are happy to help you!

Simply choose your concern and follow the next steps.

Would you like to return one or more products that you ordered from our online shop? Simply fill out this form.

Where is my order?

Wondering where your order is? Click here to track your package.

A product you ordered in our online shop is faulty or damaged? Simply fill out this form.

Wrong product received

Received the wrong product? Simply fill out this form.

Question about a product

Do you have a question about a product from our online shop? Simply fill out this form.

Would you like to give us some feedback? Simply fill out this form.

Do you have a different request?

Simply contact us by email: support@bergmensch.store

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Young startup, founded by 2 mountain enthusiasts from South Tyrol and Swabia.

We want to protect mountain nature through sustainable products and joint actions.

Our ultimate goal is to connect mountain people through our community.

We believe we can move more people to reconnect with nature.